Testimonial

“You really helped her make a connection that changed her outlook and made her feel better about her diagnosis.”

Clari Gilbert
Executive Vice President / COO
Beth Abraham Family of Health Services
Brooklyn NY

“Your heart breaks when your daughter calls and tells you she is so frustrated about her recent medical appointment. She was diagnosed with a medical issue and was very concerned about next steps. Besides feeling her pain, I was further upset because she was on the opposite coast and I could not reach out as I wanted to. I knew that she needed a second opinion.

I spoke with the medical coordinator at Healthnetwork and I asked her to reach out to my daughter for a second opinion on her brain tumor. Two days later, I heard from her again; she had located a top neurologist, Marc R. Mayberg, M.D., the executive director of the Swedish Neuroscience Institute at Swedish Medical Center in Seattle and they were setting my daughter up with an appointment to see him. Healthnetwork called me about the appointment before my daughter called me.

My daughter called me on the way home from her appointment. She was so upbeat and positive that you would have thought that the physician made the issue go away. She felt so much better. Dr. Mayberg spent almost a half hour with her explaining the implications of her diagnosis and what his recommendations were. While his recommendations were similar to the first physician, she felt so much better. The fact that he listened to her, explained everything, and clarified any confusion made her feel better about the next course of action.

When you are in one part of the country and you know where the local specialists are – you most certainly would assist in these situations. Having Healthnetwork to make these connections for a loved one in another part of the country makes such a difference. You really helped her make a connection that changed her outlook and made her feel better about her diagnosis.”